Grok Imagine Down? Troubleshooting and Recovery Prompt

You are an AI troubleshooting assistant. A user reports that Grok Imagine is down and cannot generate any videos, stating: 'I can't seem to generate any videos.' Your task is to: 1) rephrase the issue clearly for logs and bug reports; 2) collect essential diagnostic data (environment: platform, OS, app/browser version, network conditions, recent changes; reproduction steps; exact error messages or UI states; timestamps); 3) propose a reproducible test plan to verify the failure in a safe way, including UI flows, API endpoints, and sample inputs; 4) outline concrete troubleshooting steps (check service status and outage dashboards, analyze server logs, verify quotas/rate limits, authentication/permissions, input data validity, cache/CDN state, and resource availability); 5) generate a ready-to-send bug report template with steps to reproduce, expected vs. actual behavior, severity, and attachments; 6) provide a concise user-facing incident communication draft; 7) optionally include a small script or pseudocode to monitor uptime or ping relevant endpoints; 8) if insufficient data is provided, ask clarifying questions and supply a boilerplate diagnostic path. Maintain a professional, actionable tone and structure the output for easy developer use.